Privacy notice

This is the privacy notice of Dres P.Avoledo, M. Butz, S. Jourdan, A. Somerville and MSc MAS F. Walder. 

Welcome to the website of our medical practice. This privacy notice applies to the use of our website and the services offered on it. This privacy notice informs you about the collection of personal data while visiting the site. By using this website, you consent to the processing of your personal data in accordance with this privacy notice.

Your personal data is collected and processed in accordance with the applicable data protection legislation and requirements. Apart from that, the medical practice is not liable for any loss or damage arising from use of this website.

In principle, our medical practice only offers its services in Switzerland and is only aimed at people who are resident in Switzerland.

Collection of general data and information
Every time you access our website, a range of general data and information is collected. This general data and information is stored in the server logfiles. The information collected may include (1) the browser type and versions used, (2) the operating system you use to access our site, (3) the website from which you reach our website (referrer website), (4) the sub-pages you visit on our website, (5) the date and time of your visit, (6) an IP address, (7) your internet service provider, and (8) other similar data and information that serve to prevent risks in the event of an attack on our IT infrastructure.

This data and information is needed to (1) ensure the content of our website is displayed correctly, (2) optimise the content of our website, (3) guarantee the lasting functionality of our IT infrastructure and our website technology, and to (4) be able to provide the law enforcement agencies with the necessary information in the event of a cyberattack.

In addition, our medical practice may statistically analyse this data and information in order to enhance the privacy and data security of its IT infrastructure. The data and information collected is only processed for the stated purposes and is subsequently deleted.

Links to other websites
This website may contain links to the websites of other providers. Our medical practice has no influence on these websites, their content, offerings or availability, or the data privacy notices or policies applicable there. We therefore do not accept any liability whatsoever in this regard.

Cookies and other services
Our medical practice may use cookies on its website. Cookies contain what is known as a cookie ID: a string of characters that websites and servers associate with the browser on which the cookie is stored. A specific web browser can therefore be recognised and identified using this unique cookie ID.

Such information about use of this website (including your IP address) may be transmitted to servers outside Switzerland and stored there, e.g. for Google Analytics. By using this website, you consent to the disclosure of this data.

Our medical practice may use other service offerings from third-party providers to integrate content and services, such as videos or articles, in its website. This sort of integration always requires the third-party providers being able to record and process the IP address and other information of website users. By using this website, you consent to this disclosure and use.

Patient information on the handling of personal data
The paragraphs below explain for what purpose the aforementioned medical practice (hereinafter medical practice) collects, stores or passes on your personal data. We also inform you of your rights under the Data Protection Act.
Data controller The responsible body for the processing of your personal data and in particular your health data is the medical practice. If you have questions about data protection, or if you wish to exercise your rights under the Data Protection Act, please contact the staff at the practice or your doctor directly.
Collection and purpose of data processing The processing (collection, storage, use and retention) of your data is carried out on the basis of the treatment contract and legal requirements to deliver treatment and to meet the associated obligations. Data is collected on the one hand by the attending doctor. On the other, we also receive data from other doctors and healthcare professionals who are treating you or have done so in the past, provided you have given your consent. In your medical record, only data connected to your medical treatment is processed. The medical record includes the personal information provided on the patient form, such as personal details, contact data and insurance information, as well as the discussion on informed consent conducted during the consultation, and health data collected, such as medical history, diagnoses, proposed treatment and results.
Retention period Your medical record is retained for 20 years after the last consultation. After that, it will continue to be retained with your express consent, or it will be securely deleted or destroyed.
Disclosure of the data We only disclose your personal data and in particular your medical data to external third parties if this is permitted or required by law, or if you have consented to the disclosure of your data within the framework of your treatment.

Disclosure to your health insurance provider or to the accident and invalidity insurance is done for the purpose of billing the care you receive. The type of data disclosed is guided by the legal requirements.  

Disclosure to cantonal and national authorities (e.g. cantonal medical officer, public health departments) is done on the basis of legal duties to report.

Optional: Disclosure of the necessary patient and billing data to the debt collection agency for debt collection purposes.
In individual cases, depending on your treatment and the corresponding consent, data may be disclosed to other authorised recipients (e.g. laboratories, other doctors).

Withdrawal of consent If you expressly consented to data processing, you can withdraw that consent in full or in part at any time. Withdrawal of consent or a request to amend the consent must be submitted in writing. As soon as we have received your withdrawal in writing, and if there is no other lawful basis for the data processing, it will be stopped. This does not affect the lawfulness of the data processing carried out before consent was withdrawn.
Subject access requests You have the right to obtain information about your personal data at any time. You can view your medical record or request a copy of it. Issuing a copy of the data may incur a charge. You will be notified in advance of any costs associated with preparing the copy.
Right of data transfer You have the right to request a copy of the data that we automatically or digitally process about you in a common, machine-readable format for yourself or a third party. This applies in particular to the disclosure of medical data to a healthcare professional of your choice. If you request data disclosure to another data controller, this is done provided it is technically feasible.
Rectification of your data If you notice or believe that your data is incorrect or incomplete, you can ask for it to be rectified. If the correctness or completeness of your data cannot be established, you can have a notation added to indicate that a correction request was made.

Your rights
Under the Data Protection Act, you have various rights, such as the right to information. To exercise these rights, please contact the medical practice. If you require any more information on this, please do not hesitate to contact us.

Our medical practice may modify this privacy notice at any time and without prior notice. The latest and applicable version is the one published on our website. If the privacy notice is part of an agreement with you, we will notify you of any updates or modifications by email or by other appropriate means.